Identifying Information

This would include your name, previous names, date of birth, phone number, email address, address history, documents to prove identity, information about physical characteristics, such as sex or gender, Social Security number (or other government issued ID number), etc.

• To verify your identity
• To verify your employment eligibility
• To prepare our background check reports
• To match information and records to you

• You or our customer
• U.S. Social Security Administration

Criminal History Records

The criminal history we obtain is information that is available to the public or which can only be obtained with your written consent. The information typically consists of the name and identifying information reflected on the case file, the arrest date, the file date, the charge, the disposition, and sentencing information.

• At the specific request of our customer, we will provide a background check report containing criminal history information about you, to the extent it exists.

• You or our customer
• Public records available from government repositories, such as courthouses, state law enforcement bureaus, etc.

Employment History Information

When verifying an individual’s employment, we typically obtain from the past (or current) employer the title held and dates of employment. From time to time, we may be asked to request additional information relating to performance, eligibility for re-hire, and workplace behaviors.

• At the specific request of our customer, we will provide a background check report containing your employment history information.

• You or our customer
• Your current and past employers
• Other Consumer Reporting Agencies

Educational History Information

When verifying an individual’s education, we typically obtain the dates of enrollment and the degree awarded by the educational institution.

• At the specific request of our customer, we will provide a background check report containing your educational history information.

• You or our customer
• Educational institutions
• Other Consumer Reporting Agencies

Motor Vehicle Records

When obtaining records related to a person’s driving history, we obtain the standard motor vehicle report that is supplied by the state. This typically consists of whether the license is active, invalid, or suspended, whether there are any past moving or traffic-related violations, and crash history.

• At the specific request of our customer, we will provide a background check report containing your driver’s history information.

• You or our customer
• State Motor Vehicle Bureaus
• State Highway Patrols
• Other Consumer Reporting Agencies

Credit Reports

When we are asked to furnish domestic (U.S.) credit reports, we obtain them from Equifax, which is one of the three major credit bureaus here in the U.S. Credit reports obtained for employment purposes are a “soft inquiry” and do not impact credit scores maintained by these credit bureaus. The credit report we obtain is a standardized report, containing such common credit history items as the identity of creditors, the amounts owed, payment history, delinquencies, charge-offs, bankruptcies, etc. It does not contain financial account numbers.

• At the specific request of our customer, we will provide a background check report containing your credit history information.

• You or our customer
• Nationwide Credit Bureaus

Drug Test Results

Through our third-party specimen collectors, we may collect urine, saliva, and hair samples from you. We will also receive laboratory results on the analyses of these specimens, which may include positive and negative results for controlled substances.

• At the specific request of our customer, we coordinate specimen collection, testing, and MRO review. We report the drug test results back to our customer.

• You or our customer
• Specimen collectors
• Drug-testing laboratories
• Medical Review Officers

Employment Eligibility Information

We gather citizenship status information as well as images of documents evidencing a right to work in the U.S. and which identify you.

• We serve as an E-Verify Employer Agent for and we provide electronic Form I-9 software-as-service to our customers. In this capacity we will receive information related to your employment eligibility.

• You or our customer
• U.S. Department of Homeland Security

Social Media Information

Through our third-party vendors we gather information made available to public on popular social media sites, including TikTok, X, Facebook, Instagram, and others. This information includes posts relating to topics of violence, illegal drug use, expressions of unlawful conduct, and explicit sexual content.

• At the specific request of our customer, we will provide a background check report containing information about your social media posts.

• Publicly available information posted by you or by one of your friends or associates to whom you have given such information.
• Other Consumer Reporting Agencies